Returns & Exchanges
At Nakie, we prioritize your satisfaction and offer a seamless 30-day return window for all unworn fashion items in their original packaging. We want you to feel confident in every purchase, ensuring your wardrobe is exactly as you envisioned.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items with all original tags attached and include the printed return authorization slip inside the parcel.
Attach Shipping Label
Affix the prepaid shipping label provided via email to the outside of your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing