Frequently Asked Questions
Everything you need to know about your Nakie shopping experience.
How do I determine my correct size?
We provide a comprehensive sizing guide on each product page. Our garments are designed for a true-to-size fit, but if you are between sizes, we recommend sizing up for a more relaxed silhouette.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Exchanges are free, while returns for a refund incur a small processing fee.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days depending on your location. Once your order ships, you will receive a tracking number via email to monitor its progress.
What materials are used in Nakie apparel?
We prioritize high-quality, sustainable fabrics including organic cotton, recycled polyester, and premium linen blends to ensure both comfort and durability.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
How should I care for my garments?
To maintain the longevity of your pieces, we recommend machine washing on a cold, gentle cycle and hanging to dry. Detailed care instructions are also located on the inner label of each item.